Our Policies

πŸ¦‡ Secret Identities & Dog Drop-Offs

aka Our Pick-Up & Drop-Off Policies

At Gotham Good Dogs, we run on structure, trust, and transparency—just like any well-oiled superhero team. That’s why all drop-offs and pick-ups are by appointment only. Our HQ (aka our home) is active, and while we may step out for a mission here and there (coffee counts), we’ll always work with you to coordinate mutually convenient times.

When requesting a booking, let us know what pick-up and drop-off times work best for your schedule, and we’ll present you with a few “mission window” options to choose from.

✈️ Travel Delays? No Problem—Just Signal the Bat-Sky!

Life (and flights) happens. We totally understand. All we ask is for clear communication. If your return runs later than expected, let us know ASAP. If it gets too late, we may require an overnight stay with next-day pick-up (additional charges may apply). Either way—we’ll coordinate with care.


🐾 New to the Squad?

All New Clients Require a Meet & Greet Before Confirming Any Service

Think of this as your pup’s superhero screening—where we assess temperament, energy, and fit for our crew. Our resident interviewer, McGinnis the Ridgeback GSD, takes his job very seriously (okay, he mostly just wants belly rubs and sniff checks, but still).

πŸ’‘ Suggested Timeline:

Please schedule your Meet & Greet at least 2 weeks before your desired booking. Times are limited and subject to availability, so book early to secure your spot.

🦴 Meet & Greets take place in our backyard only

(no in-home tours at this time—thanks for understanding!).


🧬 Required Vaccinations (aka Your Pup’s Super Suit)

For the health and safety of everyone in our pack, we require all dogs to be up to date on their vaccines. (The only exception is written vet documentation advising against a particular vaccine due to age or medical condition.)

Required Vaccines:

  • DPP with Adenovirus (Distemper, Parvovirus & Parainfluenza) – 1 or 3-year
  • Bordetella – Required at least 48 hours before check-in
  • Rabies – 1 or 3-year
  • Canine Influenza (both H3N8 and H3N2)
  • Leptospirosis

πŸ’‰ Pro Tip: We prefer vaccines be administered 10–14 days prior to your pup’s stay for maximum protection.

🐜 Flea Prevention – Ensure your sidekick is current on flea prevention.
πŸ”– ID Tags – All pups must wear current ID tags, even if microchipped.

🐢 Dog Park Detox: Please minimize dog park, dog beach, or large boarding facility visits before your pup’s stay with us. If your dog is experiencing symptoms like sneezing, coughing, or discharge from eyes/nose—please notify us ASAP and postpone the stay until they’ve been cleared by a vet.


🏠 Gotham HQ: Where the Magic Happens

Our home base in Torrance is fully fenced and built for fun, safety, and structured socialization. Dogs in our care enjoy:

  • A spacious backyard for daytime play
  • Supervised interactions based on energy and personality
  • Indoor sleeping arrangements (no outdoor overnights—ever!)
  • Crate sleeping available upon request
  • Personalized updates and total transparency

Prefer your pup stay in their own Batcave? We also offer in-home pet sitting so your sidekick can stay comfy in their own space.


πŸ’Œ Last-Minute Missions

We do accept last-minute booking requests—but typically only for our trusted returning clients (aka those with an established working relationship). If you're new, we’d love to build that relationship starting with a free, no-obligation Meet & Greet.


πŸ–€ Ready to Join the Crew?

Send us a signal (aka a message) to schedule your pup’s Meet & Greet.
We can’t wait to welcome you both into the Gotham Good Dogs family.

Because every dog deserves hero treatment.


Holidays

Due to the high demand for pet-sitting services during the holiday season, please note the dates listed in the chart. If you booking lands on any of these dates, holiday rates will apply.
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Holiday

2026

2027

Martin Luther King Day

Jan 16 - 19

Jan 15 - 18

Presidents' Day

Feb 13 - 16

Feb 12 - 15

Easter

Apr 3 - 6

Mar 26 - 29

Memorial Day

May 22 - 25

May 28 - 31

Juneteenth Weekend

June 19 - 21

Jun 18 - 20

4th Of July

July 3 - 5

July 1 - 5

Labor Day

Sept 4 -7

Sept 3 - 6

Thanksgiving

Nov 26 - 29

Nov 24 - 28

Christmas and New Year's Day

Dec 24 - Jan 3, 2027

Dec 24 - Jan 2, 2028


Third-Party Occupancy & Overnight Guests

For the safety, privacy, and comfort of both myself and my clients, house-sitting services can only be provided when the home is not being shared with individuals outside of the client’s household during the scheduled stay.

We are unable to provide overnight house-sitting services while Airbnb/short-term rental guests, houseguests, contractors, other pet care providers, or other third parties are staying in or occupying any portion of the property, even when separate living spaces or entrances are provided.

Any planned occupancy or access to the property during a house-sitting reservation must be disclosed and discussed with us in advance. This policy helps ensure a safe, secure, and clearly defined environment for everyone involved.

Insurance

Pet Care and Pet Sitting Insurance SealPet Care and Pet Sitting Insurance Seal